Refund Policies

Refund Policy of Aeon Funded LLC-FZ

Effective Date: 03/03/2025

At Aeon Funded LLC-FZ (“we,” “us,” or the “Company”), accessible at https://aeonfunded.com (the “Platform”), we strive to deliver high-quality digital services through our simulated trading evaluation programs (the “Services”). This Refund Policy explains our approach to refunds and cancellations, reflecting the nature of our offerings as digital products. Please read this policy carefully before purchasing or engaging with our Services, as it forms part of our Terms and Conditions.

1. No Refunds for Digital Products

Due to the nature of our Services as digital, non-tangible products delivered instantly upon purchase, all sales are final, and we do not offer refunds, returns, or exchanges under any circumstances. Once you complete a purchase whether for an evaluation program, access to trading tools, or any other digital service you receive immediate access to the product, including account credentials and the ability to begin using the Platform. This immediate delivery and irrevocable access preclude the possibility of reversing the transaction or issuing a refund.

2. Why We Do Not Offer Refunds

Our policy is based on the following principles:

• Instant Access: Upon payment, you gain instant access to our proprietary digital tools and resources, which cannot be returned or undone.
• Service Utilization: The value of our Services lies in their immediate availability and use, meaning the product is fully consumed at the point of delivery.
• Operational Integrity: As a digital platform, we allocate resources (e.g., server capacity, monitoring systems) to each user upon purchase, making refunds impractical and inconsistent with our business model.

This approach ensures fairness to all users and allows us to maintain the integrity and sustainability of our offerings.

3. Exceptions and Special Cases

We do not provide exceptions to this no-refund policy, including but not limited to:

• Changes in personal circumstances (e.g., financial hardship, time constraints, or dissatisfaction with the Service).
• Failure to meet evaluation criteria or achieve desired outcomes, as success depends on your individual performance and adherence to our Terms.
• Technical issues on your end (e.g., device incompatibility), though we encourage you to contact our support team for assistance in resolving such matters.
• Account suspension or termination due to violations of our Terms and Conditions (e.g., reckless trading practices or altering credentials).

However, if you encounter a technical issue directly attributable to our Platform (e.g., a failure to deliver account credentials after payment), please contact us immediately at support@aeonfunded.com. While we cannot issue refunds, we will work diligently to rectify the issue and ensure you receive the purchased Service.